General Queries

There is no need for a GP referral in order to visit the clinic. Once a case history and examination has been carried out, it may be necessary to refer you to your GP for further tests or evaluation before a diagnosis can be made and any treatment is undertaken, should this be the case, it will be discussed with you. Please note that in the vast majority of instances, treatment is carried out without a referral for any further investigations etc from the GP.

On your first visit, a detailed case history will be taken and as with your GP, all information you disclose is dealt with in the strictest of confidence. An examination will then be carried out in which you will be asked to perform a few simple movements and in some cases further testing such as reflexes or orthopaedic tests may be done. A diagnosis will then be made and discussed with you before treatment commences.

The initial osteopathic appointment may take up to one hour, follow-up treatments will take up to 30 minutes. Initial and follow-up kinesiology sessions may take up to an hour.

This will vary from patient to patient and on their presenting conditions. The treatment course recommended by the osteopath will be discussed with you at the first appointment.

Please wear fairly light, loose comfortable clothing as tight, thick clothing isn’t suitable for examination or treatment.

You may be asked to undress to a degree so that the osteopath is able to examine the part of your body with the presenting problem. It is best to wear underwear that you will be comfortable in, in case you are asked to undress to this level. If you feel uncomfortable undressing, please let the osteopath know. Please feel free to bring shorts with you.

Of course! We believe it is important to feel comfortable throughout your entire treatment and if you want to bring a friend or family member with you, they’re welcome to come along.

Yes-it is important that your Osteopath knows you are pregnant, so they can use the appropriate techniques for your condition.

Yes, both osteopathy and applied kinesiology are about maintaining balance. The clinic has patients who have regular treatments to keep their bodies’ as healthy as possible-as they say prevention is always better than cure!

If you need to cancel your appointment, please call 01444 200575 as soon as possible so that we can make the appointment slot available to another patient. Please note that cancellations made without 24 hours prior notice will be charged at the full treatment fee.

By Public Transport: Avondale House Clinic is within 5 minutes walking distance to Haywards Heath train station and there are frequent buses stopping in Oathall Rd and Perrymount Rd.

By Car: There is free roadside parking on the single yellow lines on Sydney Road (same side of the road as the clinic before 9am and the opposite side of the road after 9am), Queens Road, Church Road and Gordon Road as well as in the allotted parking bays (anytime).